FAQ

Our customer service can be reached via telephone, email, and live chat. Please visit our contact page for more information and opening hours.

Have your order delivered for free

If you order a product from the Vitaminstore brand, you will always benefit from free shipping to the Netherlands, Belgium, and Germany. For other brands, simply increase your order to €25 and we will deliver the items to your home free of charge. For orders under €25, a shipping fee of €3.95 applies. Please spend a minimum of €15 to complete your order.
Read more information about delivery

Collect your order for free in-store

Vitaminstore has stores located throughout the Netherlands. You can choose to pick up your order at a Vitaminstore near you. When you select this option, you will receive an email from the store when your order is ready for collection.
Read more about free in-store collection

Free returns in a Vitaminstore shop

Not completely satisfied with an item? You can return your order within 14 days of receipt at one of our shops, upon presentation of the order confirmation. If you are unable to visit one of our shops to return your products, please send them back to us by post.
Read more about returning orders

You can pay securely using iDEAL, credit card, PayPal, or Riverty. More information about our payment methods is available on our payment page.

Our team of experts is always available to advise you. You can also make use of our vitamin test or one of our selection aids.

Yes, all our products comply with stringent European guidelines for product safety and have the necessary certifications. 

Yes, we offer regular promotions and our Vitaminclub loyalty programme provides extra benefits such as discounts and exclusive offers. You can register for the Vitaminstore club for free. After registration, you will earn VitaminPoints with every purchase in-store or online!

Yes, magnesium can be combined with other supplements. However, there are a few considerations to keep in mind when combining magnesium with other supplements:

1. Calcium: Magnesium and calcium often work together and are commonly taken together. They both play a role in bone and muscle health, but it is important to maintain a proper balance. Too much of one can affect the absorption of the other.

2. Vitamin D: Vitamin D aids in the absorption of calcium and magnesium in the body. Many multivitamins and bone health supplements combine these three (calcium, magnesium, and vitamin D) for optimal effectiveness.

3. Zinc: Magnesium and zinc can be taken together, but it is important not to exceed the recommended daily amounts, as too much of one mineral can affect the absorption of the other.

4. Vitamin B6: Vitamin B6 can enhance the absorption and function of magnesium in the body. They are often combined in supplements to maximise the benefits of magnesium.

5. Other minerals: Magnesium can also be combined with other minerals such as potassium, but it is important to consider the total intake of electrolytes to avoid imbalances.

When combining supplements, it is always a good idea to consult with a healthcare provider, especially if you have specific health issues or are taking medications that may interfere with supplements. It may also be helpful to spread the intake of supplements throughout the day to improve absorption and reduce potential stomach upset.

Your body requires a wide range of nutrients such as vitamins, minerals, and trace elements. The vitamins and minerals found in multivitamins offer numerous health benefits, including:

• Vitamins B1, B2, B3, B5, B6, B12, biotin, vitamin C, iron, and magnesium support energy levels.
• Vitamins A, B6, B12, folate, vitamins C, D, iron, selenium, and zinc help bolster the immune system.
• Vitamin D and magnesium support muscle function.
• Vitamins A, B2, B3, C, biotin, iodine, and zinc nourish the skin from within, contributing to its health.

A multivitamin contains all essential vitamins and minerals in one supplement. There are general multivitamins that serve as a good addition to a healthy diet for everyone, as well as multivitamins specifically aimed at different demographics such as women, men, teenagers, children, and seniors. Discover which multivitamin is right for you. The ratios of vitamins and minerals vary between different multivitamin supplements.

The recommended daily allowance (RDA) for each vitamin and mineral varies. This RDA is included in most multivitamins, allowing you to safely take them as a supplement to a healthy diet. For most multivitamins, a daily intake of 1 tablet is recommended. The most suitable multivitamin can vary from person to person.

At Vitaminstore, you will find the best multivitamin supplements. Our range includes multivitamin chewable tablets, (vegan) capsules, tablets, and powders. Additionally, we offer specific multivitamins for women, pregnant women, men, teenagers, children, and seniors. You can easily order online at Vitaminstore. Orders placed before 10 PM will be delivered the next day. Free delivery on orders over 25 euros.

Our skin is composed of 70% collagen. Collagen is a fibrous protein that is responsible for the structure, cohesion, elasticity, and firmness of the skin. There are over 28 different types of collagen in the body, with types 1 and 2 being the most well-known. Type 1 is the most prevalent, making up 90% of the body's collagen, and can be found in:

• the skin 

• bones 

• cartilage 

• blood vessels 

• hair 

• nails 

• tendons 

• ligaments   

Collagen type 2 is specifically found in the joint cartilage of:

• knees 

• hips  

• elbows  

• wrists 

• fingers 

• intervertebral discs 

Both collagen type 1 and type 2 are most commonly found in supplements. Read here which collagen supplement is best for you. Collagen can also be found in the bones, skin, bone marrow, or tendons of an animal. Nowadays, however, this is rarely on the menu, making a supplement a good option for support. Want to know more? Read here everything about collagen.

Collagen is found throughout your body and offers various health benefits, including:

• Collagen helps to maintain the firmness of the skin

• Collagen acts as an anti-aging formula and can be used at the first signs of skin aging

• Collagen makes the skin of the face and body softer, smoother, and more supple

Collagen nourishes the skin from within

Collagen supplements are available in various quantities. Depending on your age and current collagen level, you may take a lower or higher dosage of collagen. For most collagen tablets or powders, an intake of 1 to 3 tablets or scoops per day is sufficient. Read here how to incorporate collagen into your routine.

From the age of 25, the natural production of collagen in your body begins to decline. It is therefore wise to start taking collagen supplements around this age to support the health of your skin, hair, nails, joints, and bones.

For more information, please view the full article here.

Your intestines host millions of micro-organisms that collectively form your gut microbiome. These micro-organisms, which can also be found in various types of food, are referred to as probiotics. Food containing probiotics is known as probiotic food. It is essential to consume probiotics daily as they play a crucial role in gut health. You can find probiotics in items such as yoghurt, tempeh, kefir, and fermented foods like kombucha and kimchi. In addition to probiotics, prebiotics are often mentioned. Prebiotics serve as nourishment for the bacteria in your intestines, whereas probiotics are the bacteria themselves.

Probiotics can help support a healthy gut flora. A balanced gut flora is important for digestive comfort and the overall health of the intestines.

No, there are various strains of probiotics, each with its own characteristics. It is important to choose a product for which the effectiveness of the specific strains is supported by scientific research.

Yes, many probiotic supplements are suitable for daily use. It is important to continue using them according to the instructions on the label.

There are probiotic supplements specifically designed for children. Consult a doctor or pharmacist before giving probiotics to children.

Probiotics are live microorganisms, whereas prebiotics are nutrients that serve as food for these microorganisms and contribute to their growth.

Greens are a blend of vegetable, fruit, and algae powders, providing an easy way to incorporate an extra dose of nutrients into your diet. The specific ingredients vary by product, such as chlorella, spirulina, or barley grass. You will often find various vitamins, minerals, and antioxidants that can be a valuable addition to your diet.   

The term ‘liposomal’ comes from Latin; ‘lipos’ means fat. Liposomes are tiny, fat-like spheres that protect vitamins and minerals from, among other things, stomach acid. These small liposomal spheres ensure that the nutrients in a supplement are better absorbed by our body. Liposomes provide a slow, gradual release of the active substances, thereby improving their absorption.   

Sports supplements are products that provide your body with additional nutrients and are specifically aimed at supporting your performance and recovery during and after exercise. Some popular supplements for athletes include proteins, creatine, and l-glutamine. However, other products can also be specially developed for athletes. Consider a multivitamin for athletes, magnesium for athletes, and omega-3 or fish oil for athletes. 

The effectiveness of sports supplements depends on how often you exercise, at what level, and of course, what your sporting goals are. For elite athletes, it is particularly important to use sports supplements that carry the NZVT certification, as these are guaranteed to be free from banned substances. If you are not a professional athlete but wish to provide your body with additional nutrients due to your active lifestyle, then supplements such as protein, creatine, and magnesium are excellent choices. Amino acids like l-glutamine and healthy fats such as omega-3 are also recommended for athletes. 

Let us establish that for muscle building, not only supplements but also the right nutrition, sufficient recovery time, and a targeted training regimen are important. Are you primarily training with the goal of muscle building? Then getting enough protein is essential. Proteins contribute to the growth of muscle mass. Creatine is also beneficial as it stimulates muscle growth during explosive strength efforts. 

Dietary supplements contain concentrated, essential nutrients. Examples of dietary supplements include vitamins, minerals, amino acids and fatty acids. There are dietary supplements that contain only one nutrient, but there are also supplements that combine multiple nutrients. Dietary supplements come in various forms, including tablets, capsules, powders, and drops. This means there is a suitable option for everyone to enhance their daily nutrition with dietary supplements.

Vitamins are nutrients found in food and drink. The body cannot produce all vitamins on its own, which is why it is essential to obtain them through diet. We distinguish between fat-soluble and water-soluble vitamins. Fat-soluble vitamins are best absorbed when there is also fat or oil present. Additionally, our body can store fat-soluble vitamins to a limited extent. Water-soluble vitamins cannot be stored by the body, which means it is unlikely to consume too much of them. We need vitamins for good health. Read here why vitamins are a good addition to your daily diet.

Supplements are nutrients that can complement your daily diet. They can help fill deficiencies or provide support when you need a little extra. The term supplement literally means addition. It is not intended for supplements to replace food. Not every supplement is equally well absorbed, so always ensure you opt for a quality supplement. Supplements come in various forms, such as tablets, capsules, powders, and drops.

Minerals are nutrients found in food and drink. We distinguish between essential minerals, non-essential minerals, and trace elements. Essential minerals are those that everyone needs, while trace elements are minerals required in small amounts.

Herbs and plants have been traditionally used to support our physical health. We are familiar with Chinese medicine and Ayurvedic medicine, where herbs play a significant role. However, in Europe as well, we recognise the healing properties of various herbs. Read more about herbs and plants for your health.

Healthy nutrition is certainly the foundation! However, even if you eat consciously, it is a challenge to get all the nutrients you need every day. Additionally, our food contains fewer vitamins and minerals than it used to, which means you have to eat even more to meet the right amounts. Therefore, a multivitamin is not a replacement, but rather a valuable addition to your diet. This applies even if you already eat healthily.

At this moment, you can subscribe to Herhaalgemak for a selection of products from the Vitaminstore brand. It is not possible to add products outside this selection or from other brands to your Herhaalgemak.

That is possible, but not necessary. You can also assemble your products directly here and conclude Herhaalgemak from there. The vitamin test provides personal advice from our orthomolecular specialists. This advice helps you on your journey to discover which vitamins can support your health.

The vitamin test has been developed by our orthomolecular specialists and provides you with personalised advice. This way, you can discover which vitamins can support your health, based on your age, lifestyle, and health goals. This advice is non-binding. Once you have received your advice, you can either subscribe immediately or order the products on a one-off basis.

You can currently start your Repeat Convenience for 2 or 4 months. You will receive enough tablets and/or capsules per product for one person. Would you like to share your Repeat Convenience with your partner or housemate? In that case, it is best to take out an additional Repeat Convenience, or you can choose to bring forward the delivery date of your next order.

You are not tied down to anything. You can stop your Repeat Convenience at any time in your account. You can also adjust or pause your Repeat Convenience if your needs change.

You always receive up to 25% off, free delivery, and you can make flexible changes or cancel anytime. Additionally, you can be assured that you are getting the right nutrients. You no longer need to worry about ordering your supplements. It saves time, money, and you are working towards your long-term health.

There are two ways to choose the products in your Repeat Convenience. You can either create your own Repeat Convenience or select a number of products based on the personal advice from the vitamin test. You also decide how often you would like to receive the products: every 2 or 4 months. We will ensure that you receive your supplements on time for this period.

Super Multi has been developed with one goal in mind: to provide you with the most complete, high-quality, and easily absorbable multivitamin available. The carefully crafted formula is based on scientific insights and meets the highest quality standards. Not all multivitamins are created equal. Cheaper alternatives often contain less bioavailable nutrients and many fillers and additives. Super Multi is packed with pure, effective ingredients in optimal dosages, making it a multivitamin that truly works. Try it for yourself and experience the difference.

Super Multi from Vitaminstore is a high-quality multivitamin developed as a supplement to a varied diet. With no fewer than 39 carefully selected vitamins, minerals, and herbs, it provides a complete addition to your daily nutrition. This multivitamin also includes special additions such as resveratrol, NAC, choline, turmeric, quercetin, Q10, and PQQ. Furthermore, Super Multi boasts 8 quality marks (such as Vitamin D3V®, MenaQ7®, Quatrefolic®, Ferrochel®, VitaCholine®, Veri-te™, Quercefit®, and MGCPQQ®), ensuring the highest quality and safety standards.

Super Multi is designed as a supplement to a healthy and varied diet. Even if you eat healthily every day, it can be challenging to obtain all the necessary nutrients in optimal amounts through food alone. Thanks to its complete formulation with 39 ingredients, you can have extra assurance that your body is being supported, without it being a substitute for a healthy lifestyle.

For optimal results, it is recommended to take one to two tablets daily, preferably during a meal. This ensures that the high-quality and easily absorbable ingredients are utilised to their fullest potential. Always refer to the leaflet for the complete usage instructions.

Super Multi has been developed according to high quality standards and contains only carefully selected ingredients. The product is free from artificial additives and unnecessary fillers. Nevertheless, it is important to consult the ingredients list if you have specific allergies. If in doubt or if you have questions about the composition, please do not hesitate to contact one of our health coaches or your treating physician.

The ingredients in Super Multi have been selected based on their bioavailability and efficacy. The product is manufactured to the highest quality standards and complies with current regulations. The eight quality marks, including Vitamin D3V®, MenaQ7®, and Quercefit®, indicate that stringent controls are in place, ensuring that you can rely on a top-quality product.

The price of Super Multi reflects the high-quality ingredients and meticulous production processes. You are investing in a comprehensive supplement containing 39 essential vitamins, minerals, and unique additions, supported by 8 quality seals. This focus on quality and optimal absorption ensures that your body extracts the maximum benefit from the nutrients.

Your satisfaction is our top priority. If, by any chance, you are not satisfied with your purchase, you can return the product in accordance with our return policy. Please contact our customer service so that we can work together to find a suitable solution.